LIVE PLANT POLICY

Effective Date:
July 22, 2026


Living Products

Plants are living organisms.

Each plant is naturally unique.

Differences in:

  • Height
  • Width
  • Leaf count
  • Leaf colour
  • Flowering stage
  • Root growth

are completely normal.

Website photographs are representative examples only.


Care After Delivery

The health of a plant depends heavily on customer care after delivery.

Customers are responsible for:

  • Proper watering
  • Appropriate sunlight
  • Suitable temperature
  • Fertilization
  • Potting
  • Pest control

Uniq Flair cannot guarantee plant health once delivered.


Delivery

Plants should be unpacked promptly after delivery.

Customers should avoid prolonged exposure to:

  • Direct sun
  • Strong wind
  • Air conditioning vents
  • Cold temperatures
  • Standing water

Damaged Plants

If a plant arrives significantly damaged due to transportation, customers must notify us within 24 hours with photographs.

Each claim will be reviewed individually.


Replacement

Replacement may be offered where damage is confirmed to have occurred before or during delivery.

Natural growth patterns are not defects.

ELECTRONICS POLICY

Effective Date:
July 22, 2026


Product Information

Uniq Flair sells selected electronics and electronic accessories.

Product specifications are based on manufacturer information.

Minor specification changes may occur without prior notice.


Compatibility

Customers are responsible for ensuring purchased accessories are compatible with their devices.

Uniq Flair cannot guarantee compatibility where incorrect product selection is made.


Inspection

Customers should inspect electronic products immediately upon delivery.

Any damage or missing components must be reported within 24 hours.


Warranty

Warranty coverage varies by manufacturer and product.

Warranty does not cover:

  • Water damage
  • Physical damage
  • Misuse
  • Accidents
  • Unauthorized repairs
  • Power surges
  • Improper charging

Software

Uniq Flair is not responsible for software compatibility, updates, or third-party applications unless specifically stated.


Accessories

Normal wear and tear of accessories such as charging cables, cases, or screen protectors is not considered a manufacturing defect.


BEAUTY PRODUCTS POLICY

Effective Date: July 22, 2026


1. Product Quality

Uniq Flair is committed to supplying quality beauty and personal care products sourced from reputable manufacturers and distributors.

Products are inspected before delivery to help ensure they are in good condition.


2. Product Information

Product descriptions, ingredients, colours, fragrances, and packaging are based on information provided by the manufacturer.

Manufacturers may update packaging, ingredients, or formulations without prior notice. Minor differences between website images and the delivered product do not constitute a defect.


3. Customer Responsibility

Customers are responsible for:

  • Reading product labels and instructions.
  • Checking ingredient lists before use.
  • Confirming suitability for their skin or hair type.
  • Following all manufacturer directions.

If you have allergies or known sensitivities, consult a healthcare professional before using any beauty product.


4. Hygiene & Safety

For health and hygiene reasons, opened or used beauty products cannot be returned, exchanged, or refunded unless they were supplied incorrectly or are confirmed to be defective upon delivery.


5. Allergic Reactions

Uniq Flair is not responsible for allergic reactions or skin sensitivities resulting from the use of products purchased through our website.

Customers should discontinue use immediately if irritation occurs and seek appropriate medical advice if necessary.


6. Damaged or Incorrect Items

Customers must report damaged, leaking, defective, or incorrect beauty products within 24 hours of delivery and provide photographs to assist with our review.


OFFICE SUPPLIES POLICY

Effective Date: July 22, 2026


1. Product Availability

Office supplies are offered subject to stock availability.

Where an item becomes unavailable after an order has been placed, Uniq Flair may:

  • Offer a comparable alternative,
  • Delay fulfillment until stock is available, or
  • Issue a refund if the order cannot be completed.

2. Product Specifications

Measurements, colours, weights, capacities, and dimensions are approximate unless otherwise stated.

Manufacturers may revise product specifications without notice.


3. Commercial Use

Customers purchasing office supplies for business use are responsible for determining that the products meet their operational requirements.

Uniq Flair is not liable for indirect business losses resulting from product selection or delayed availability.


4. Inspection

Customers should inspect office supplies immediately after delivery.

Any shortages, damage, or incorrect items must be reported within 24 hours.


WARRANTY POLICY

Effective Date: July 22, 2026


1. General Warranty

Warranty coverage varies depending on the type of product purchased.

Where a manufacturer provides a warranty, that warranty remains the primary source of coverage.

Where no manufacturer warranty exists, Uniq Flair may, at its discretion, provide limited assistance for verified manufacturing defects.


2. Warranty Does Not Cover

Warranty does not apply to damage resulting from:

  • Accidental damage
  • Improper installation
  • Misuse
  • Abuse
  • Unauthorized modification
  • Normal wear and tear
  • Water or liquid exposure
  • Power surges
  • Failure to follow operating instructions
  • Improper storage

3. Warranty Claims

To submit a warranty claim, customers must provide:

  • Order number
  • Proof of purchase
  • Description of the issue
  • Clear photographs or videos where applicable

Additional information may be requested to assess the claim.


4. Resolution

If a warranty claim is approved, Uniq Flair may choose, at its sole discretion, to:

  • Repair the product,
  • Replace the product,
  • Offer store credit, or
  • Provide another appropriate remedy.

The chosen remedy will depend on product availability, the nature of the defect, and applicable

PRODUCT CARE POLICY

Effective Date: July 22, 2026


Laser Engraved Products

To preserve engraved products:

  • Avoid prolonged exposure to direct sunlight where possible.
  • Clean using a soft, dry or lightly damp cloth.
  • Avoid harsh chemicals and abrasive cleaners.
  • Handle glass and acrylic products carefully to reduce scratching.

Wooden Products

Wood is a natural material and may expand or contract slightly depending on humidity and temperature.

Store wooden products in a dry environment away from excessive moisture.


Acrylic Products

Avoid abrasive cleaning products.

Use a soft microfiber cloth to reduce scratching.


Glass Products

Handle with care.

Glass items should not be subjected to sudden temperature changes unless specifically designed for that purpose.


Plants

Follow the care instructions provided with your plant regarding:

  • Watering,
  • Light,
  • Temperature,
  • Fertilization.

Because every environment is different, growth rates and appearance will naturally vary.


Electronics

Use only approved chargers, accessories, and power supplies recommended for the product.

Improper charging or unauthorized modifications may void any applicable warranty.