LASER ENGRAVING POLICY

Effective Date: July 22, 2026


1. Overview

Uniq Flair specializes in precision laser engraving on a variety of materials, including but not limited to:

  • Wood
  • Acrylic
  • Glass
  • Slate
  • Stainless Steel
  • Aluminum
  • Leather
  • Bamboo
  • Cork
  • Ceramic
  • Plastic
  • Promotional Products

Each engraved item is individually produced and may exhibit slight variations that contribute to its unique character.


2. Custom Orders

Every personalized engraving is produced specifically for the customer.

Once production has started, the order cannot be cancelled, modified, or exchanged.


3. Customer Responsibility

Customers are responsible for ensuring all submitted information is accurate before placing an order.

This includes:

  • Names
  • Initials
  • Dates
  • Phone numbers
  • Addresses
  • Bible verses
  • Quotes
  • Special characters
  • Grammar
  • Spelling
  • Capitalization
  • Punctuation

Uniq Flair will engrave exactly what is submitted unless we identify an obvious formatting issue and contact the customer before production.


4. Artwork Requirements

Customers may upload:

  • Logos
  • Photos
  • Signatures
  • Drawings
  • SVG files
  • PNG files
  • JPEG images
  • PDF artwork

For the best engraving results, artwork should be high resolution and free from unnecessary backgrounds.

Poor-quality artwork may result in reduced engraving quality.


5. Copyright

By uploading artwork, customers confirm they have the legal right to use it.

Uniq Flair will not knowingly reproduce copyrighted or trademarked material without proper authorization.

The customer accepts full responsibility for any copyright infringement arising from submitted files.


6. Colour & Material Variations

Laser engraving produces different results depending on:

  • Material type
  • Grain pattern
  • Natural colour
  • Surface finish
  • Moisture content
  • Manufacturing tolerances

As a result, no two engraved items will be exactly alike.

These natural variations are not considered defects.


7. Photographs

Photo engraving quality depends on:

  • Original photo resolution
  • Lighting
  • Contrast
  • Sharpness
  • Subject positioning

Uniq Flair may make minor adjustments to brightness or contrast to improve engraving quality, but we do not guarantee that every photograph can produce perfect engraving results.


8. Production Time

Production times vary depending on:

  • Order size
  • Product availability
  • Design complexity
  • Seasonal demand

Estimated production times are approximate and are not guaranteed.


9. Customer Approval

Where artwork proofs are provided, customers are responsible for carefully reviewing and approving the proof.

Once approved, any remaining errors become the customer's responsibility.


10. Defects

A genuine engraving defect may include:

  • Incorrect engraving caused by Uniq Flair
  • Missing engraving
  • Engraving placed on the wrong item
  • Production errors

Minor differences in placement, colour, or material characteristics are not defects.

PERSONALISED GIFTS POLICY

Effective Date:
July 22, 2026


Overview

Personalized gifts are individually created for each customer.

Because they cannot be resold, they are non-returnable except where Uniq Flair has made an error.


Personalization

Examples include:

  • Names
  • Family signs
  • Wedding gifts
  • Anniversary gifts
  • Birthday gifts
  • Memorial gifts
  • Graduation gifts
  • Christmas ornaments
  • Baby gifts
  • Teacher gifts

Customers should verify all personalization details before checkout.


Gift Messages

Gift messages will be printed or engraved exactly as submitted.

Uniq Flair is not responsible for spelling or grammatical errors supplied by customers.


Wrapping

Where gift wrapping is offered, wrapping style and ribbon colours may vary based on stock availability.


Seasonal Orders

Holiday periods such as:

  • Christmas
  • Valentine's Day
  • Mother's Day
  • Father's Day
  • Graduation Season

may require additional production time.

Customers are encouraged to order early.