FREQUENTLY ASKED QUESTIONS (FAQ)

Where do you deliver?

We currently provide local delivery within the Cayman Islands.


Do you offer international shipping?

Not at this time.


Can I collect my order?

Customer pickup is planned for the future but is not currently available.


Can I return my order?

Due to the personalized, perishable, and hygiene-sensitive nature of many of our products, we generally do not accept returns.

If there is a problem with your order, please contact us within 24 hours of delivery.


How long will my order take?

Delivery times vary depending on:

  • Product availability
  • Personalization requirements
  • Order size
  • Seasonal demand

Estimated timeframes are provided during the ordering process where possible.


Do you engrave customer-supplied items?

This service may be available for selected items. Please contact us before placing an order so we can assess the suitability of the material and design.


Can I upload my own logo or artwork?

Yes. Customers may upload logos, photographs, signatures, and artwork for eligible products.

By uploading artwork, you confirm that you have the necessary rights or permission to use it.


What payment methods do you accept?

Accepted payment methods are displayed during checkout and may include major debit and credit cards along with other secure payment options.


How do I contact Uniq Flair?

If you have any questions about an order, a product, or a custom request, please contact us through:

We aim to respond to enquiries as quickly as possible during normal business hours.